Why Integrate

Growth Problems

Poor Service

Hidden Costs

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Hidden costs that come up in Broking Backoffices

1. New staff takes a long time to learn all the softwares...
2. My operator knows everything but does not want to train anyone else.Hmmm....tricky situation
3. I need to have programmers and software people to operate my backoffice....yes they don't come cheap !
4. My backoffice people are mostly programmers. Every six months new faces are coming – (Am I not paying enough ?)
5. I have to cross check the reports ALWAYS because SOMETIMES errors happen ......as it done manually.
6. Our clients are all known people ....so even if there is an excess payment there is no problem.
7. Iur clients are all known people ....so even if there is an wrong delivery there is no problem.
8. I want to save some money by shifting to a datacenter .....but my vendor says it will not save money.
9. I want to save some money by consolidating my servers ......but my vendor says it will not save money.
10. My volume is low now / Market is bad.... will go for better backoffice software when the business improves.
11. My volume is too high now.,,,,impossible to even think of changing backoffice software now !!
12. The big software companies are raiding small businesses like us. Why can’t we use free software like Open Office?
13. Oracle software and hardware is too expensive to setup and skilled people are required for maintenance. Is there a way out ?
14. Is there any way we can reduce our backoffice bandwidth cost?
15. My clients are saying accessing the backoffice from mobile is too costly.
16. We need to invest on staff training. Because so many KYCs are incomplete and inspection is pure nightmare.
17. I have to be careful about XYZ branch staff. They are “over”-helping their clients. Payments are not honest.
18. Too much of import/export of files from different segments.
19. Too many manual file creation/editing
20. Backoffice not user friendly (Takes a long time for new users to learn)
21. Change in format requires vendor to do programming
22. Change in format requires vendor to do programming....but vendor is busy
23. Change in format requires vendor to do programming....but vendor has other business
24. Change in format requires vendor to do programming....but vendor does not exist now
25. My in-house experienced programmers are unable to access the database.
26. Change and Bug requests made to vendor needs repeated reminders and constant follow-up (this becomes a job in itself)
27. Compliance reports and checks have to be done manually. For e.g. Manually we have to check if brokerage exceeds SEBI/FMC limit.
28. Most Inspection reports have to be done manually
29. Ledger Balance, Collateral Haircut value, SPAN Margin Requirement from each segment has to be exported and consolidated in EXCEL before Payout / Delivery.